Order Terms

High-quality products tailored for wholesalers and distributors worldwide.

Order Terms

Chinee Printing Co.,Ltd. supplies custom printing and manufacturing services for international business customers. Our product range includes books, brochures, catalogs, business cards, calendars, notebooks, labels, stickers, banners, posters, paper bags, packaging boxes, photo albums, envelopes, plastic and metal printing, transfer printing, and 3D printing services. Each order is reviewed according to its specifications, quantity, finishing requirements, packaging, and delivery destination.

1. Inquiry and Product Selection

To request a quotation, please provide complete information about the product you need. Clear specifications help us evaluate the project accurately and recommend a suitable production method.

2. Customization and Quotation

Most products are made according to the buyer’s specifications. After reviewing the inquiry, Chinee Printing Co.,Ltd. will confirm the available materials, printing process, finishing options, packaging method, and other relevant details.

Quotations are prepared according to the confirmed specifications and may be affected by quantity, material selection, artwork complexity, tooling requirements, finishing processes, packaging, shipping terms, and destination. Freight, taxes, duties, sample charges, tooling costs, and other expenses will be identified where applicable. Unless otherwise stated, a quotation is based only on the information supplied at the time of pricing and may be revised if the specifications or order quantity change.

3. Samples, Artwork, and Proof Approval

Samples may be discussed before mass production when required. The availability, cost, production method, and lead time for a sample depend on the product and customization details. A sample may differ from mass production where digital sampling, handmade construction, substitute materials, or limited finishing methods are used.

Buyers should provide production-ready artwork in an agreed file format, with suitable resolution, fonts, bleed, color settings, and cutting or folding guides. We may request revised files if the submitted artwork is incomplete or unsuitable for production.

A digital proof, layout, mock-up, or physical sample may be provided for approval depending on the order. The buyer is responsible for checking all visible content before approval, including spelling, numbers, dimensions, barcodes, QR codes, colors, image placement, page sequence, cutting lines, and contact information. Production will follow the approved files and confirmed specifications. Changes requested after approval may result in additional charges and an adjusted production schedule.

4. Order Confirmation

An order is considered confirmed after both parties have agreed on the essential commercial and technical details. These may include:

The confirmed quotation, pro forma invoice, purchase order, approved proof, and related written communications form the basis of production. If information in different documents conflicts, the parties should clarify and confirm the final requirement in writing before production begins.

5. Payment Terms

Payment terms are determined according to the order value, product type, customization level, production requirements, and agreed commercial arrangement. The required payment method, currency, payment schedule, and bank or transaction charges will be stated in the quotation or pro forma invoice.

Production normally begins after the required order confirmation, artwork approval, and payment conditions have been completed. Any remaining balance or other payment obligation must be settled according to the agreed terms before shipment or at another confirmed stage. Delayed payment, incomplete approval, or pending technical information may affect the production or shipping schedule.

6. Production Schedule and Changes

Estimated production time is provided after the product details and order requirements have been reviewed. Timing depends on material availability, quantity, printing and finishing processes, sample approval, packaging, and the production schedule at the time of confirmation. Any stated completion or delivery date is subject to final confirmation.

If the buyer requests changes after production has started, Chinee Printing Co.,Ltd. will assess whether the changes are technically possible. Additional material, tooling, labor, or processing costs may apply, and the completion schedule may be revised. Products or materials already produced before the change request may remain chargeable.

If unexpected material or technical issues arise, we will communicate with the buyer and discuss practical alternatives before proceeding where approval is required.

7. Production and Quality Check

Production is arranged according to the approved artwork, confirmed sample where applicable, and agreed specifications. Relevant checks may be performed during material preparation, printing, finishing, assembly, and packing, depending on the product.

Printing and manufacturing processes can involve normal tolerances in color, dimensions, cutting, folding, binding, material thickness, position, and quantity. Screen displays and office printers may not reproduce production colors accurately. Where color matching is important, the buyer should provide an appropriate physical reference or specify an agreed color standard before production.

Progress updates or production photographs may be provided when practical or agreed in advance. Such images are intended for communication and do not replace the approved proof, physical sample, or final inspection requirements.

8. Packing and Delivery

Products are packed according to their size, material, finishing, transportation method, and any confirmed buyer instructions. Standard export-oriented packing or customized packing may be arranged depending on the order. Special cartons, individual wrapping, labels, barcodes, palletizing, protective inserts, or other packing requirements should be specified before quotation and order confirmation.

Shipping may be arranged by courier, air freight, sea freight, rail, or another agreed method. The selected option depends on shipment size, weight, destination, required timing, and cost. Freight charges and delivery terms will be confirmed separately or included in the quotation as stated.

Transit times are estimates provided by carriers and may be affected by customs clearance, weather, port conditions, carrier schedules, local delivery arrangements, or other circumstances outside the manufacturer’s direct control. Import duties, taxes, customs fees, permits, and destination charges are handled according to the agreed shipping terms.

9. Receipt and Inspection

The buyer should inspect the shipment promptly after delivery. Please check the outer packaging, product quantity, printing, finishing, and other confirmed specifications. If cartons appear damaged or incomplete on arrival, note the condition on the carrier’s delivery record when possible and retain the packaging for review.

Any product concern should be reported promptly with the order number, affected quantity, clear photographs or videos, carton labels, and a detailed description of the issue. This information allows us to investigate the production and shipping records efficiently.

10. After-Sales Support

Chinee Printing Co.,Ltd. will review reported issues based on the approved artwork, confirmed specifications, production records, available samples, and supporting evidence supplied by the buyer. If responsibility is established, an appropriate solution will be discussed according to the nature and extent of the issue.

Claims relating to buyer-approved content, incorrect files supplied by the buyer, unapproved changes, normal production tolerances, improper storage, misuse, or damage occurring after delivery will be evaluated according to the specific circumstances. Buyers should not discard, return, modify, or rework disputed products without prior written communication.

We welcome feedback after each order and can retain relevant product specifications for repeat-order reference. Materials, colors, pricing, and production conditions may change over time, so repeat orders remain subject to current confirmation and approval.

11. Buyer Responsibilities

12. Contact Us About an Order

When contacting Chinee Printing Co.,Ltd., please include your product specifications, target quantity, artwork or reference images, packing requirements, delivery country, and requested schedule. Our team will review the information and respond with questions, recommendations, and commercial terms relevant to your project.

Copyright © 2026 Chinee Printing Co.,Ltd. All rights reserved.
Leave A Message
If you are interested in our products and want to know more details,please leave a message here,we will reply you as soon as we can.
Contact Form (#3)

Home

Products

About

Contact